Q: Are you mobile?

 

A: Yes, we are 100% mobile for boat detailing across all our locations. We travel to marina's, private residence, etc... The only option we have available for detailing at our location is for auto.

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Q. How many locations does Top Dock Pro have?

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A: We currently have 3 locations nestled off the southwest coast of Florida. Bradenton-Tampa, Port Charlotte, and Cape Coral-Fort Myers.

 

Q: What products do we use?

 

A: We use all the latest tech for your boat across the United States. Armus Hull Pro, Ceramic DNA, Starke Yacht Care, Xanigo Marine, Yacht Armor, Awlgrip, and Sea Hawk. Our company mission is to provide an exceptional service and source innovation that most companies will not have access to. 

 

Q: Why choose Top Dock Pro for your detailing needs?

 

A: Top Dock Pro is licensed, insured, and offers a unique service to our clients. Specializing in boat restoration, we can transform any boat back to factory condition. Extreme passion, experience, and our commitment to serving our clients makes us different. And we offer all the latest technology for marine applications!

 

Q: Can we just wash & wax your boat?

 

A: No, it's not recommended. Almost all boats require at least a polish to restore oils back into the boat before sealing the gelcoat with wax. This ensures for maximum durability of the wax, polymer sealants, ceramic coatings, or marine protection film..

 

Q: How long do polymer sealants last in Florida?

 

A: This can vary based on how your boat is stored, but generally, with proper maintenance - 5 to 8 months.

 

Q: How long do ceramic coatings last in Florida?

 

A: This can vary based on how your boat is stored, but generally, with proper maintenance - 12-24 months. High UV areas will go first such as your hardtop, gunnel caps, and transom area.

 

Q: What is considered proper maintenance?

 

A: Proper maintenance includes washing your boat with PH neutral soap on a routine schedule which is no longer than 1 month apart. It also includes avoiding the use of degreaser, bleach, dish soap, acids, or any other harmful chemicals that may cause the polymer/ceramic to come off the boat prematurely. If a silica booster is recommended with your protection system, that may also be considered proper maintenance.

 

Q: Do you use wax?

 

A: Traditional wax has many drawbacks. In extreme environments such as SWFL, wax is often short lived and offers very little protection (2-3 months). With the advancement of polymers and nano technology, Top Dock Pro, only offers polymer, ceramic, and film protection options to better serve our clients.

 

Q: How long does it take to detail a boat?

 

A: On average, most boats that come through our company are 3-5 days projects. Most of this time is spent on prep which includes, sanding, buffing, or polishing.

 

Q: What is our most popular detailing package?

 

A: Currently, the "Tropical Detail" is our most popular package. It's the industry standard polymer sealant option. It includes a decontamination wash, waterline removal, rust corrosion prevention, mold removal, gelcoat / paint detailing and sealant, compartment detail, windows and isinglass cleaning, and stainless polishing. With proper maintenance this package offers 6-12 months of protection for your boat in Southwest Florida.

 

Q: How do we handle billing?

 

A: We make billing easy and up to date. You can pay by check, direct ACH, Venmo, Zelle, or debit/credit card online.

 

Q: How would we handle a customer dispute if needed?

 

A: One of our core values is service excellence, which makes us more than happy to come back 1 extra time during the lifespan of your protection to correct any errors or coating failures.

 

Q: How often should I get my boat detailed?

 

A: That's a great question. We have packages that get you anywhere from 3 months - 12 months of protection. Whether it's DNA ceramic, Armus Hull Pro, or Yacht Armor, you'll want to get your vessel inspected at least 1 time a year to ensure everything is functioning and performing properly on you boat.

 

Q: What do you do for vinyl seats and plastics?

 

A: We remove stains, mold, and mildew off of vinyl seats and recondition them with a highly concentrated water-based protectant which lasts for up to 3 months. For plastics we clean by hand with DNA cleanse degreaser to remove oils, dirt, and restore color. Following that process, we apply protectant or DNA DNX coating to plastics and vinyl. For constant mold growth we offer a solution through Xanigo Marine by using their antimicrobial which prevents and delays mold growth. 

 

Q: Can you ceramic coat vinyl seats?

 

A: Yes it's possible and we do on newer boats, but vinyl is pliable and we find it hard to believe that the bonds hold together very long. Not to mention the risk you encounter of vinyl turning yellow due to ceramic application and sun exposure on older vinyl with particular boat brands. Instead, we just simply appreciate the glossy look and slick feel to vinyl after using a conditioning product over a ceramic coating.

 

Q: How do I know if my boat needs wet sanded?

 

A: Take the flashlight of your phone and put it up to the gel coat? Can you see the light of your phone clearly? If so, your gel coat is in great shape. If not, you can expect us to make a professional decision by using a gloss meter that determines buffing or sanding for your boat.

 

Q: Ceramic coating vs. graphene coating?

 

A: A silicon dioxide (SiO2) based ceramic is your standard ceramic coating in the marine industry. SiO2 provides durability, slickness, and uv protection. These coatings last 12-24 months in a marine environment. Graphene on the other hand is carbon based. Graphene opposed to silicon dioxide, provides a higher contact angle with water, anti-static properties (dust), and heat reduction. Often times graphene is added to silicon based ceramic coatings for extra benefits. These coatings also last 12-24 months. Further research is needed to suggest that graphene is any better than SiO2.

 

Q: Do you offer ceramic coatings and graphene coatings?

 

A: Yes, we offer silicon based ceramic coatings and graphene ceramic coating options. Our clients are free to choose the option they want for their boat.